Bauble Support
Contact
For help, questions, or account issues, email bauble.the.app@gmail.com. We aim to reply within a few business days.
Feature requests and bug reports
Post and vote on the feedback board at bauble.featurebase.app — also reachable from inside the app. Note that posts on the board are public.
Common questions
Blocking didn't start or lift on schedule
Make sure Bauble still has Screen Time permission (Settings → Screen Time) and that blocking isn't paused in the app. iOS updates and device restarts can occasionally interrupt schedules; opening the app re-applies them.
How do I cancel my subscription?
Subscriptions are managed by Apple: Settings → your name → Subscriptions → Bauble. Deleting the app or your Bauble account does not cancel a subscription.
How do I get a refund?
Apple handles all payments and refunds — request one at reportaproblem.apple.com.
How do I delete my account?
In the app: Profile → Delete Account. This permanently removes your server-side data, as described in the Privacy Policy.